Videos for Aged Care Staff

 

'Complaints Information for Aged Care Staff' video, compiled by the Aged Care Complaints Scheme. The video details how to assist a client to make a complaint, and the complaints process in Australian aged care:

http://youtu.be/fbiYVi4cAxM

 

 

Home and Community Care National Aged Care Advocacy Program Lotterywest Supported
Call 9479 7566 for a free, confidential and independent service