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Advocare recognises that it can be more difficult for people to assert and protect their own rights when they are dependent on others to have their care needs met.
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Advocare believes that it is important to support people to assert their own rights and to advance and maintain their own best interests whenever possible. |
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Where this is not possible, Advocare may:
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Support family members, carers and other interested parties
to advocate on behalf of the person whose rights may be at
risk; and |
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Advocate directly to other people or agencies who are
involved in the person's care or who can help safeguard
their rights. |
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Where groups of people appear to be disadvantaged by the same problem or issue, Advocare will develop strategies to address the problem to a broader community level.
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The
rights of older people and people with disabilities are
protected under State and Commonwealth Legislation and
Standards. |
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They
include the person's RIGHT TO |
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Be
treated with dignity and have their privacy respected; |
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Receive
services which are based on individual needs and to access
services without discrimination; |
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Exercise as much independence
and control over their own life as they are capable of
doing, which includes the right to be kept informed of the
options available to them and the right to play an active
part in decisions which affect them; |
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Raise and have resolved concerns
or complaints about the service they are receiving; and |
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Receive
services which are based on individual needs and to access
services without discrimination; |
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Choose an advocate to act on
their behalf. |
